hotel A business that provides rooms and services for paying guests. hoʊˈtɛl lobby The main public area near a hotel's entrance and front desk. ˈlɑbi front desk The hotel counter where guests check in and request help. receptionist A hotel employee who welcomes guests and handles front-desk requests. rɪˈsɛpʃənɪst guest A person staying at or using the services of a hotel. ɡɛst reservation An arrangement that holds a hotel room for a particular guest and date. ˌrɛzɚˈveɪʃən booking number A code or number used to identify a hotel reservation. check in To register at a hotel and receive access to a room. check out To complete a hotel stay and settle any remaining charges. photo ID An official identity document containing the holder's photograph. room A private space in a hotel where a guest stays. rum single room A hotel room intended for one guest. double room A hotel room designed for two guests, often with one large bed. twin beds Two separate single beds in the same hotel room. room number The number used to identify a particular hotel room. key card An electronic card used to unlock a hotel room. elevator A machine that carries people between floors of a building. ˈɛləˌveɪtɚ floor A level of a hotel building. flɔr bed A piece of furniture used for sleeping. bɛd bathroom A room containing a toilet and washing facilities. ˈbæθˌrum hot water Heated water supplied to a room's taps or shower. air conditioning A system that cools and circulates indoor air. Wi-Fi password The password needed to connect to a hotel's wireless internet. breakfast The first meal of the day, sometimes included with a hotel stay. ˈbrɛkfəst restaurant A place in a hotel where guests can order and eat meals. ˈrɛstəˌrɑnt gym A room with equipment for physical exercise. dʒɪm call the front desk To telephone hotel reception for information or assistance. room service A hotel service that delivers food or other items to a guest's room. minibar A small in-room refrigerator containing drinks or snacks that may cost extra. ˈmɪniˌbɑr housekeeping The hotel department responsible for cleaning rooms and replacing supplies. ˈhaʊsˌkipɪŋ coffee maker A small appliance in a hotel room for preparing coffee. maintenance The hotel service that repairs equipment and room facilities. ˈmeɪntənəns porter A hotel employee who helps guests carry their bags. ˈpɔrtɚ airport shuttle A vehicle service running between a hotel and an airport. receipt A document confirming that payment was made. rɪˈsit bill A statement listing the amounts a hotel guest must pay. bɪl I have a reservation A standard phrase used to tell reception that a room was booked. It's under the name A phrase used to state the name attached to a reservation. Is breakfast included? A question asking whether breakfast is part of the room price. 