post office A public place where letters and parcels are sent, collected, and processed. postal worker A person employed to accept, sort, deliver, or manage mail. parcel An item wrapped or boxed for delivery by post. /ˈpɑːrsəl/ letter A written message sent in an envelope. /ˈletər/ envelope A flat paper container used for a letter or document. /ˈenvəloʊp/ stamp A small label showing that postage has been paid. /stæmp/ address The details showing where mail should be delivered. /əˈdres/ sender The person or organization that sends a letter or parcel. /ˈsendər/ recipient The person or organization intended to receive something. /rɪˈsɪpiənt/ postcode A group of letters or numbers identifying a delivery area. /ˈpoʊstkoʊd/ label A piece of paper or material showing delivery information. /ˈleɪbəl/ box A rigid container used to protect items during delivery. /bɑːks/ weight A measurement of how heavy something is. /weɪt/ scale A device used to measure the weight of an object. /skeɪl/ send To arrange for something to be delivered to another place. /send/ receive To be given or delivered something. /rɪˈsiːv/ delivery The act or process of taking something to its destination. /dɪˈlɪvəri/ collection The act of picking up mail from a stated location. /kəˈlekʃən/ mail Letters and parcels handled by a postal service. /meɪl/ queue A line of people waiting for service. /kjuː/ counter A service desk where postal transactions are handled. /ˈkaʊntər/ form A document with spaces for required information. /fɔːrm/ receipt A record confirming payment or acceptance of an item. /rɪˈsiːt/ tracking number A unique code used to follow an item through the delivery network. How much does it cost to send this A question asking the price of posting a particular item. When will it arrive A question asking for the expected delivery time. domestic mail Letters and parcels sent within the same country or postal territory. international mail Letters and parcels sent to another country or postal territory. return address The sender's address used if an item cannot be delivered. fragile Easily broken or damaged and therefore needing careful handling. /ˈfrædʒəl/ sign here An instruction asking someone to place a signature in a marked space. first class A postal service intended to deliver more quickly than a slower standard class. 